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CloudThinker plans are priced per seat (one seat per member) and include a monthly pool of credits, the unit that agent work consumes. Start on Free, then upgrade when you need more than direct chat on the Light model.

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Choose your plan

How to read the table:
  • Yearly billing saves 20% on the seat price. Credits are the same either way.
  • Premium credits are one pool for the whole organization. Every workspace draws from it. To stop one workspace from using it all, set credit limits.
  • Daily free credits cover chat on the Light model only. The organization shares one allowance of 100, which resets at 00:00 UTC. Unused daily credits don’t carry over. Usage explains which runs use which credits.
  • There’s no fixed credit price per run. Cost depends on how much work a run does and its model tier. To size a plan, check Admin Settings → Usage → By Feature after a week of real use.
  • Metered overage costs $0.10 per credit. On Team and above, the Owner can turn on Pay-As-You-Go and set a monthly cap, so runs keep going once the plan’s credits are spent.
  • Scale and Scale Plus share one card on the plans page. 1x is Scale ($100 / seat, 1,000 credits per seat). **2x** is Scale Plus ($200 / seat, 2,000 credits per seat, up to 10 workspaces). Features are the same on both.
  • Workers are self-serve and in beta. A workspace Admin turns them on, and they run agent file and shell work on a machine you control. Only the dedicated, self-hosted, and air-gapped options in the Deployment row are early access. See Workers.
  • The SLA is an uptime commitment, and it’s the figure the plans page shows: 99.9% on Scale and Scale Plus, 99.95% on Enterprise. Free and Team don’t include one.
  • Enterprise starts at 20 seats, and it’s the only option above 100 seats. Click Contact Sales on the Enterprise card and send the contact form, or email support@cloudthinker.io.

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AI features by plan

The three chat apps share one plan gate, so a plan that unlocks Slack also unlocks Teams and Google Chat. On Free, any run other than direct chat is refused with “The Free plan only supports direct chat.”

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Which plan to pick

Pick the lowest plan that covers what you need on day one:

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Upgrade your plan

Only the organization Owner can change the plan. Admins can view usage but don’t see Billing.
1

Open Billing

Go to Admin Settings → Billing. The page is titled Subscription & Billing and shows your current plan.
2

Open the plans page

Click Upgrade Plan. The Pricing Plans page lists every plan for your organization.
3

Pick monthly or yearly

Use the switcher to choose Billing Monthly or Billing Yearly. Prices on the cards update.
4

Choose a plan

Click the plan’s button, for example Upgrade to Team. On the Scale card, pick 1x or 2x first. A confirmation dialog shows the price before anything is charged. Click its button to confirm. Change your plan explains what each button label means, including when Stripe asks for a card.Success state: the plan’s button reads Current Plan, and Admin Settings → Billing shows the new plan name.
To add seats, change interval, or download invoices after you upgrade, see Subscription.

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Start a Team trial

Free organizations that have never used a trial see Start 14-Day Free Trial on the Team card. Click it to get Team features for 14 days.
  • The sidebar counts down the days left, for example “Team trial · 5 days left”. On Admin Settings → Billing, the plan card shows Free trial until <date>.
  • You can’t buy or reduce seats during the trial. The seat controls read Seat management available after trial.
  • Pay-As-You-Go stays off during the trial.
  • To keep Team after the trial, open Admin Settings → Billing → Upgrade Plan and click Add payment method on the Team card.
If you don’t add a payment method, the organization returns to Free when the trial ends. Runs other than direct chat stop, and Pro and Ultra models lock.

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Troubleshooting

Cause: only the organization Owner can open Billing. Fix: ask your Owner to upgrade. Admins still see Usage and Credit limits.
That’s an older plan that isn’t in the table above, such as Business. It no longer accepts new subscriptions, and existing subscribers keep it. Choose Team, Scale, or Scale Plus instead.
That’s an older flat-rate plan that isn’t in the table above. It’s billed per organization, not per seat, so the price on the card is the full price. Read its feature list on the card before you choose.
You’re on Free, which runs the Light model only. Upgrade to Team or above to unlock Pro and Ultra.

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Next steps

Usage

See how credits are spent and turn on Pay-As-You-Go

Subscription

Add seats, change interval, and download invoices