Subscription

View your plan, upgrade or downgrade, add team members, and track usage and quotas

Manage your CloudThinker plan, seats, and invoices from Admin Settings → Billing. The page is titled Subscription & Billing, and only the organization Owner can manage it. This page covers changing plans, how seats work, and where to find payment history.

View your current plan

Open Admin Settings → Billing to see your current plan, credit usage, billing cycle, upcoming charges, and invoice history in one place.

Change your plan

1. Open Billing settings

   Navigate to Admin Settings → Billing.

2. Click Upgrade Plan

   Compare the available plans. See Pricing for what each plan includes.

3. Select your new plan

   Choose the plan and billing interval (monthly or annual).

4. Review the changes and confirm

   Success state: the Billing page shows your new plan and next billing date.

Plan changes take effect immediately. Upgrades are prorated — you pay only for the remainder of the current billing period. Downgrades take effect at the next billing cycle.

Switch your billing interval

The same Upgrade Plan flow switches an existing plan between monthly and annual billing. Annual billing reduces the seat price by roughly 20% — review the confirmation screen for when the new interval takes effect.

Free trial

New Team subscriptions include a 14-day free trial — you are not charged until day 15. Pay-As-You-Go stays locked until the trial ends.

Add team members

1. Open Organization settings

   Navigate to Admin Settings → Organization.

2. Click Invite Members

   Enter the email addresses of the people you want to add.

3. Select roles and workspace access

   Send the invitations. When a new member joins beyond your current seat count, a seat is added automatically with prorated billing.

How seats work

A seat is a paid slot on your subscription. Each seat grants its full credit allocation immediately upon purchase.

• Only active members use seats. Pending invitations don’t count toward your seat usage.
• Pre-purchase seats for more credits. Buy extra seats to boost your organization’s credit pool, even before team members join.
• Member departures. Credits stay intact for the current cycle. Seat count adjusts at the next renewal.

See Pricing for per-plan seat ranges and credit allocations.

Invoices and payments

1. Open Billing settings

   Navigate to Admin Settings → Billing.

2. Manage your payment method

   Click Update payment method to add or change the card in Stripe. Enterprise billing is arranged directly with the CloudThinker team — contact us.

3. View invoices

   The invoice history lists each invoice with its date, total, and status. Click View receipt to open or download it.

Billing cycle

Plan type	When you’re billed
Monthly plans	On your subscription start date each month
Annual plans	Once per year, at a discounted seat price
Pay-As-You-Go usage	Metered and charged at the end of each billing cycle

Next steps

Usage

How credits work, the order they’re consumed, and metered top-up

Pricing

Compare plans and credit allocations