How credits work
Credits are included with your plan and apply to all agent conversations and API usage:- Every plan gets 100 free daily credits that refresh every day, for the Light model and chat only.
- Premium credits (your plan’s per-seat allocation) unlock all models and all features — Light, Pro, and Ultra model tiers across every app capability (agents, code review, incident RCA, dashboards, integrations, and API usage).
Consumption order
When you use credits, they are consumed in this order:1
Daily Credits
100 free credits that reset every day, for the Light model and chat
only. Available on all plans.
2
Bonus Credits
Promotional credits from referrals or special offers. They work with all
models and never expire.
3
Premium Credits
Your plan’s per-seat credit allocation, reset each billing cycle. Unlike
daily credits, premium credits work with all models (Light, Pro, Ultra)
and every app feature — no model or feature restrictions.
4
Pay-As-You-Go
Automatic top-up when all other credits are exhausted. Charged at
$0.10/credit. Only if PAYG is enabled.
Pay-As-You-Go
Never run out of credits during critical operations. Pay-As-You-Go (PAYG) automatically kicks in when all your other credits are exhausted.Enable or disable PAYG
- Navigate to Admin Settings > Billing
- Open Pay-As-You-Go
- Toggle PAYG on (or off)
- Confirm — the change takes effect immediately
Set your spending cap
The monthly cap limits how much PAYG can charge in a single billing cycle. Once the cap is reached, PAYG stops until the next cycle.- In Admin Settings > Billing > Pay-As-You-Go, set your monthly cap
- The minimum cap is $100/month; the maximum depends on your plan tier, and your plan’s default cap is pre-filled
- Save — usage above the cap is blocked until the next billing cycle
Caps are per billing cycle and reset each cycle. Lowering the cap mid-cycle
does not refund usage already incurred.
Next steps
Subscription
Change plan, add seats, and review usage and quotas
Pricing
Compare plans and credit allocations