Notifications Center

Configure and manage role-specific notifications across email and Slack channels for timely cloud operations alerts

Stay informed about critical cloud operations with intelligent, role-specific notifications. Configure how and where you receive alerts for CloudThinker features with flexible severity filtering and multiple delivery channels.

Smart Routing

Channel-Based Delivery

Route notifications to email or Slack channels based on feature categories and severity levels

Alert Fatigue Control

Intelligent Filtering

Configure severity thresholds to receive only the alerts that matter to your role

Multi-Channel Support

Flexible Preferences

Receive notifications via email, Slack, or both, tailored to each feature

Multi-Workspace

Workspace Isolation

Configure separate notification preferences for each workspace you manage

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Quick Start

1. Go to Notifications Settings

   In CloudThinker, navigate to Settings > Notifications

2. Select a Feature Category

   Choose which CloudThinker feature you want to configure notifications for (Alerts, Agents & Tasks, Code Review, etc.)

3. Enable Channels

   Toggle Email and/or Slack on for the selected feature

4. Set Severity Level

   Choose your minimum severity threshold (Critical, High, Medium, Low)

5. Verify Email (If Applicable)

   For external email recipients, confirm the verification link sent to your email address

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Configuration Interface

The notification system organizes around CloudThinker’s core features, allowing independent configuration for each area. Access comprehensive settings by selecting each feature category.

Feature Categories

Configure notifications independently for each area:

• Alerts - Critical and operational alert notifications for system events
• Agents & Tasks - Agent interruptions and task completions
• Code Review / Pipeline Monitoring - Pipeline execution status and failure notifications
• CloudKeepers / Assessment - Cost optimization recommendations and AWS assessment updates
• Discussions - Team discussion activity, replies, and resolved discussions
• Resources - Infrastructure resource changes and updates

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Channel Configuration

Each feature category supports flexible channel configuration with independent control:

Email Notifications

Send notifications to verified email addresses, supporting both workspace members and external recipients.

Key Features:

• Verified external recipients for security
• Multiple email addresses per feature
• Workspace member defaults
• Email verification required for external addresses

Slack Integration

Route notifications to Slack channels instead of direct messages, reducing notification fatigue while maintaining team awareness.

Key Features:

• Channel-based routing (not direct messages)
• Reduces notification overload
• Team-wide visibility and opt-in
• Context-aware channel selection

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Severity Filtering

Filter notifications by severity level to receive only alerts meeting your threshold:

• Low - Informational updates and general notifications
• Medium - Important updates requiring attention and review
• High - Critical issues affecting operations that need prompt action
• Critical - System-critical alerts requiring immediate action

Each channel can have independent severity thresholds. For example, configure Slack for Medium and above while Email is set to High and above.

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Notification Categories in Detail

Alerts

System-wide alert notifications for critical events and important operational updates requiring attention.

Agents & Tasks

Notifications for AI agent activity and task execution:

• Agent Interrupts - When an AI agent pauses and requires your action (e.g., to approve a tool call)
• Scheduled Task Resource Missing - When a scheduled task cannot run because a required resource was deleted or unavailable

Code Review / Pipeline Monitoring

Notifications for pipeline execution and code review activities:

• Pipeline execution status updates
• Pipeline failure notifications
• Code review completion alerts

CloudKeepers / Assessment

Notifications for cost optimization and cloud assessment updates:

• Cost optimization recommendations from CloudKeepers
• AWS Well-Architected Assessment completion and results
• Cost anomaly detection

Discussions

Notifications for team collaboration activities:

• Replies - When someone replies directly to one of your comments
• Resolved Discussions - When a discussion you’re involved in is marked as resolved

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Key Features

Email Verification

To prevent unauthorized access and data leakage, external email recipients must be verified before receiving notifications:

1. Enter the external email address in the notification settings
2. A verification link is sent to that email address
3. The recipient must click the verification link to confirm
4. Only verified addresses receive workspace notifications

This ensures that sensitive cloud operations data is only distributed to intended recipients.

Slack Channel-Based Routing

Instead of sending direct messages to individual users, notifications route to Slack channels:

• Better Context - All team members can see notifications in the channel
• Reduced Fatigue - Single channel per feature instead of individual messages
• Opt-In Subscriptions - Team members can choose to join specific notification channels
• Team Awareness - Operations visibility across your team

Multi-Workspace Support

Configure separate notification preferences for each workspace you belong to:

• Different severity thresholds per workspace
• Role-specific configurations
• Workspace-specific channels
• Tailored alert strategies based on workspace context

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Best Practices

Reducing Alert Fatigue

• Configure severity filters appropriately - Set High or Critical for roles that manage many features
• Use Slack channels - Route team notifications to channels instead of direct messages
• Disable unused features - Turn off notifications for features your team doesn’t actively manage
• Gradual enablement - Start with Critical alerts, then gradually add lower severity levels

Security Considerations

• Always verify external emails - Ensure only authorized recipients have access to sensitive data
• Use workspace-specific channels - Route sensitive operations to dedicated Slack channels
• Review recipients regularly - Periodically audit who receives notifications
• Restrict channel access - Limit notification channel membership to relevant team members
• Monitor notification activity - Track who receives what notifications for compliance

Configuration Strategy

1. Start with Critical + High severity for critical operational alerts
2. Gradually add Medium severity as your team becomes familiar with the system
3. Use different channels for different features - Keep infrastructure alerts separate from cost alerts
4. Tailor by role - Adjust thresholds based on team member responsibilities
5. Test notification delivery - Verify emails and Slack messages are reaching intended recipients

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Next Steps

🚀 Start Configuring

Begin Setup

Configure your first notification preferences in the CloudThinker Settings

🤖 Learn About Agents

Understand Agents

Get to know CloudThinker’s AI agents and their capabilities

💬 Slack Integration

Setup Slack

Connect your Slack workspace for richer team collaboration

⚠️ Manage Alerts

Alert Management

Learn how to configure alerts for different severity levels