Why start at Home
- One glance instead of five tabs. Home pulls waiting work from every module onto a single screen.
- Only your work. Each item appears only if your role can view the surface it belongs to.
- Nothing stale. Items older than a month drop off the feed, so an old ask never masquerades as live work.
- Alarms stay separate. The incident banner is the only element on Home that alarms; everything else stays calm.
The Needs you feed
The Needs you card lists what agents are waiting on you for, newest ask first, up to four items at a time. Each row names the item, what kind of ask it is, and how long it has been waiting; selecting it opens the surface where you answer.
An item leaves the feed when you act on it, and live incidents already shown in the incident banner are not repeated here. When nothing waits, the card says so — an empty feed is the goal state.
Module status cards
The Modules card shows every module your role can see, each with one line summarizing its work queue:
Selecting a module opens it. A separate Automation today card lists every automation run scheduled or completed today, so you can confirm background work actually ran.
The incident banner
When incidents are live, a banner appears above everything else on Home showing up to the three worst by severity. Point at it to fan the stack out and open any incident directly. The banner appears only when an incident is live and only if your role can view Resolve — no incidents means no banner, not an empty box.Find past reports in Activity
The notification bell in the top bar opens your inbox as a small panel — enough for triage. The Activity page at app.cloudthinker.io/activity is the same inbox as a full page, built for finding one item among hundreds:- Search notifications by text.
- Filter by module or narrow to unread only.
- Mark all read to clear the counter in one click.
FAQ
Why don't I see an item a teammate sees?
Why don't I see an item a teammate sees?
The feed is scoped to your role. An incident decision, for example, appears only if you can view Resolve. Ask a workspace admin to check your role if you expect an item you cannot see.
Why did an item disappear without anyone acting on it?
Why did an item disappear without anyone acting on it?
Items older than a month drop off the Needs you feed automatically. The underlying work is still there in its own module — the feed only stops treating it as live.
Is the savings number on the Optimize card money already saved?
Is the savings number on the Optimize card money already saved?
No. It is the monthly savings agents have found and you could act on — the actionable upper bound, not realized savings.
Related
Notifications
Choose which events reach you, on which channels
Approval
Control which agent actions pause for your sign-off
Chat features
Attachments, follow-ups, branching, and conversation management
Workspace members
Roles and what each one can see and change